Refund & Subscription Policy

 

 

Last updated: 20/03/2026

​

Overview

​

StoryKiln offers free and paid subscription plans.

​

Billing

​

• charged monthly or annually

• auto-renews unless cancelled

• processed securely via Stripe

​

Cancellation

​

• cancel anytime

• Access continues until the billing period ends

​

Refunds

​

Eligible for refunds:

​

• billing errors

• technical issues preventing use

• required by law

​

Not eligible:

​

• unused time

• forgetting to cancel

• change of mind

​

Refund Requests

​

Email: info@storykiln.app

Include:

• account email

• reason

• payment details